Privacy Policy

KTS Vegetables Android application

Effective date: 14 August 2026
Last updated: 14 August 2026

This Privacy Policy explains how KTS Vegetables (“we”, “us”, “our”, or “the Shop”) collects, uses, stores, and shares information when you use our proprietary Android mobile application KTS Vegetables (the “App”), package name com.divinityinception.ktsvegetables.

The App is a private / proprietary customer portal for KTS Vegetables only. It is intended solely for customers who have an active account with our shop. It is not a public marketplace and is not available for use by the general public without a shop-issued login.

1. Who this App is for

Access to the App is provided only to registered customers of KTS Vegetables. Login credentials (username and password) are issued or managed by the Shop. If you are not a KTS Vegetables customer, you should not use this App.

2. Information we collect

Depending on how you use the App, we may process the following categories of information:

Account and profile information: username, password, customer name, phone number, WhatsApp number (if stored on your account), area/locality, account status, and related customer account identifiers.
Order information: vegetable items ordered, quantities, prices, order notes (for example delivery or vehicle preferences), order dates, amounts, and order status.
Account ledger and business records: invoices, payments, outstanding balance, tray transactions, and related account history shown in the App (typically recent activity).
Payment information: payment mode (for example cash, UPI, bank transfer, or online payment), amount, optional payment reference/notes, and online payment status. Card or UPI payment details entered during online checkout are processed by our payment partner (see Section 5) and are not stored by us as full card numbers in the App.
Device / app information needed to operate the App: information required for secure sign-in (such as session/authentication tokens stored on your device), remembered username (if you choose to stay signed in or re-open the App), and basic technical data needed for connectivity and App updates.

We do not use the App to collect your precise GPS location, contacts list, camera photos, microphone audio, or advertising identifiers for marketing.

3. How we use your information

We use the information above to:

Authenticate you and provide access to your customer account;
Allow you to place vegetable orders and view order status;
Show invoices, ledger balances, tray records, and related account information;
Process and record payments (including online payments where enabled);
Communicate account-related notices configured by the Shop (for example service notices);
Maintain security, prevent misuse, and keep the App functioning properly;
Improve reliability of the service and notify you when an App update is required or available.

We do not sell your personal information.

4. How information is stored

On your device: the App may store your session/login token and limited profile details so you can remain signed in, plus preferences such as a dismissed notice.
On our systems: account, order, ledger, and payment-related records are stored on secure cloud infrastructure operated for KTS Vegetables (currently hosted using Supabase) so that the Shop can serve your orders and maintain your customer account.

5. Third-party services

We use trusted service providers only as needed to run the App:

Supabase: backend hosting, authentication/session handling, and database services for the Shop’s customer portal.
Razorpay: online payment processing when you choose to pay through the App. Razorpay may process payment details according to its own privacy policy and terms. See: https://razorpay.com/privacy/
Google Play: App distribution and update delivery through Google Play Store.

The App does not include third-party advertising SDKs and does not use Google Analytics / Firebase Analytics for advertising tracking.

6. Permissions

The App primarily requires Internet access to communicate with our servers. Payment-related libraries may request additional standard Android permissions needed for network connectivity and payment checkout. The App does not request access to your camera, contacts, or precise location for core ordering features.

7. Data sharing

We may share information only:

With service providers who help us operate the App (such as hosting and payment processors), under appropriate safeguards;
Within the Shop’s internal systems used to prepare, deliver, invoice, and reconcile customer orders;
When required by law, regulation, legal process, or to protect the rights, safety, and property of the Shop, our customers, or others.

We do not share customer data with advertisers or data brokers.

8. Data retention

We retain account, order, ledger, and payment records for as long as needed to operate the Shop’s customer relationship, fulfil orders, maintain business/accounting records, resolve disputes, and comply with applicable legal obligations. Session data on your device is kept until you sign out or clear App data. You may request account-related assistance by contacting the Shop using the details below.

9. Security

We take reasonable technical and organisational measures to protect your information, including authenticated access to customer data and secure transmission over the Internet. No method of transmission or electronic storage is completely secure; please keep your login credentials confidential and inform the Shop promptly if you suspect unauthorised access to your account.

10. Children’s privacy

The App is intended for use by the Shop’s business customers / authorised adult users of a customer account. It is not directed at children under 13 (or the equivalent minimum age in your jurisdiction). We do not knowingly collect personal information from children through this App.

11. Your choices and rights

Depending on applicable law, you may request to:

Access or correct certain account information;
Ask questions about how your data is used;
Request deletion or restriction where legally applicable (subject to records we must keep for business or legal reasons);
Sign out of the App and/or clear App data on your device.

To make a request, contact the Shop using the details in Section 13.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the App after an update means you acknowledge the revised Policy. Material changes may also be communicated through the App or by the Shop where appropriate.

13. Contact us

If you have questions about this Privacy Policy or your account data, please contact KTS Vegetables:

Business name: KTS Vegetables
Email: ktsvegetables@gmail.com
Phone: 9842866336
Address: Chennimalai Road, Perundurai, Erode, Tamil Nadu, India

14. Consent

By signing in to and using the KTS Vegetables App, you acknowledge that you have read this Privacy Policy and understand how your information is handled in connection with this proprietary customer service.

Divinity Inception

Thursday, 13 August 2026

Privacy Policy for KTS Vegetables